Pullman Basel Europe is a 141-room hotel located between Basel's Old Town and the Messe exhibition grounds. It features six conference rooms totaling 500 square meters and a restaurant called Bistro Europe offering regional cuisine. The hotel is affiliated with the Accor group and focuses on sustainability, holding the Swisstainable sustainability label.
Location
Pullman Basel Europe is situated within walking distance of major attractions including Basel's Old Town, Congress Center, and the river cruise landing stage. Public transport options, including tram stops, are located just a minute away from the hotel. The video-monitored underground car park provides direct access to the lobby and includes electric vehicle charging stations.
Rooms
The hotel offers a range of accommodations including Classic, Superior, Deluxe, and Junior Suites, with the latter featuring a panoramic balcony and Nespresso machine. Each room is designed with soundproof windows, eco-friendly air-conditioning, and a choice of views overlooking either the garden or the city. Furniture includes high-quality beds, a minibar, and modern technology like LED TVs and free Wi-Fi.
Eat & Drink
Dining at Pullman Basel Europe includes a breakfast buffet, and meals can be enjoyed at the on-site Bistro Europe, serving regional and international dishes. The lobby bar provides cocktails and refreshments, while room service is available until 22:00. Outdoor options in the hotel garden accommodate both casual lounging and dining settings.
Leisure & Business
The hotel houses a fitness center utilizing Technogym equipment, available 24/7 for guests. Six modular event rooms accommodate a range of corporate and private functions, equipped with advanced presentation technology and direct access from the main building. Facilities in the garden serve as a respite area for conference attendees and can also support outdoor events.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.2
Location
8.5
Service
8.2
Dining
7.5
Guest reviews
7.6/10
based on 6 reviews
4.5/5
based on 1032 reviews
8.8
8.8/10based on 1690 reviews
#18 of 54 hotels in Basel based on Tripadvisor
Eddie
United Kingdom,
March
2024
7.8/10
The hotel provided a great experience overall. The rooms were spacious and clean, equipped with nice amenities, but the temperature was a bit too hot. The service was exceptional, with staff going above and beyond to assist us. The location was convenient, close to the city center, but a complimentary upgrade would have been a nice touch. The dining was of high quality but came at a steep price. The facilities were satisfactory, catering to our needs.
Rooms
8.0
The rooms were spacious and clean, with nice amenities, including a beauty kit and quality toiletries.
Service
9.0
The staff was very helpful and accommodating, addressing all our requests promptly.
Location
8.0
The hotel's location was quite close to the historic center, making it convenient for exploration.
Dining
7.0
The dining experience was enjoyable, offering high-quality dishes, although slightly pricey for families.
Facilities
7.0
The hotel's facilities met our needs adequately during our stay.
George
United States of America,
October
2023
8.4/10
My stay at the hotel was fantastic! The rooms were really nice, clean, well-laid out, and above all, quiet with blinds and thick curtains that made the room dark and cozy. The double room I stayed in was so big and nice; however, I couldn't adjust the settings low enough. The rooms were very modern with electric blinds and all mod cons.
Rooms
9.0
The rooms were spacious, modern, and had all the necessary amenities. The dark and cozy ambiance made for a comfortable stay.
Service
8.0
The service at the hotel was excellent. The staff were friendly and accommodating, making my short walk through the center of Basel a pleasant experience.
Location
9.0
The hotel is in the heart of Kleinbasel, within walking distance of old Basel. The convenient location allowed me to enjoy great light concepts, a fantastic bed, and a good breakfast easily.
Dining
7.0
The dining experience was nice with a good offering of fresh fruits, bread, and standard buffet products. However, it was noted to be a bit expensive.
Facilities
9.0
The hotel facilities were top-notch, with options like room service, car hire, dry cleaning, and laundry services available for added convenience.
Bill
United States of America,
October
2023
8.2/10
The hotel offers very spacious and comfortable rooms, although they can get excessively hot at times, leading to a noisy night when windows are opened. The overall atmosphere is peaceful, making for a relaxing stay.
Rooms
8.0
The rooms were very spacious, even by American standards, and comfortable.
Service
9.0
The staff went out of their way to ensure good service and were attentive and helpful with local sightseeing suggestions. They also facilitated a free travel card for trams/buses and early check-in.
Location
9.0
The hotel enjoys a great location close to Basel Expo, making it convenient for accessing the city center and local attractions.
Dining
7.0
The dining experience offered nice options, including fresh fruits and a standard buffet selection.
Facilities
8.0
The facilities provided, including room service, car hire, dry cleaning, and laundry services, were satisfactory. They also assist with tours and ticket bookings.
John
United Kingdom,
August
2023
7.6/10
My stay at the hotel was overall pleasant. The rooms were clean and comfortable, though a bit inconvenient to access on the lower floors through another building. The service was friendly and helpful, but some staff members lacked a more welcoming attitude. The location was great for exploring the town but had a downside with a nearby club. The dining experience offered a good selection of foods, especially the Continental cold buffet items. The facilities were satisfactory, meeting basic needs.
Rooms
8.0
The rooms were very comfortable and clean, best to be on the rear side of the property.
Service
7.0
The staff welcomes you with a smile and is helpful with suggestions, though not all were particularly friendly.
Location
7.0
The location is very convenient to walk to various attractions, but there is a not-so-great club opposite the hotel.
Dining
9.0
The dining experience was super delicious with a wide range of different foods.
Facilities
7.0
The facilities met basic needs and were decently maintained.
Gerard
United Kingdom,
August
2023
7.8/10
The hotel offers very spacious and comfortable rooms with a view of the tram line and modern amenities. The service is friendly and accommodating, although there are some issues that could be addressed. The location is great, especially for those visiting the Basel Expo. The dining experience offers a variety but can be improved. Overall, a good choice for a stay in Redwood City.
Rooms
8.0
The rooms are very spacious even for American standards, very comfortable, and offer a view of the tram line. Great TV channels available in all languages and modern amenities.
Service
7.0
The service is friendly and accommodating but may not be very helpful when issues are raised.
Location
9.0
The hotel is located just a little outside the old town but is conveniently located with a tram stop in front and easy access to public transport.
Dining
7.0
The dining experience offers a variety but could be improved upon to provide more options.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, dry cleaning, shops, and laundry services.
Eric
United States of America,
May
2023
8.4/10
My stay at the hotel was amazing! The rooms were superbly furnished and first class, although a bit cold. Upgrading to a superior room made a huge difference, and the large bed was a real plus. The service was top-notch until Monday, with friendly and easily communicative staff. The location was so convenient, with a free upgrade that was very nice and right by the tram stop. The dining experience was pretty good, with a great selection of hot and cold buffet items that fit my purpose perfectly.
Rooms
8.0
The rooms were superbly furnished and first class but were very cold.
Service
9.0
The service was super professional and friendly, making my stay very pleasant.
Location
9.0
The location was convenient, with easy access to the tram line and near key spots like the Basel Expo and Market Plaza.
Dining
8.0
The dining options were pretty good, with a great variety that fit my preferences.
Facilities
8.0
The hotel offered a range of facilities that added to the overall experience of my stay.
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